Privacy Policy
Last Updated: March 19, 2025
At Best Choice Driving School in Durham Region, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services in Ajax, Oshawa, or anywhere throughout Durham Region.
Overview
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our driving school services and tells you about your privacy rights and how the law protects you in Ontario, Canada.
We use your personal data to provide and improve our driving instruction services in Durham Region. By using our services, website, or providing your information at our Ajax or Oshawa locations, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:
- Full name
- Date of birth
- Contact information (email address, phone number, mailing address)
- Driver’s license information
- Emergency contact information
- Payment information
- Course preferences and scheduling information
Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and location data
- Browser type and version
- Pages visited and time spent
- Device information
- Referral source
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
- Essential Cookies: Necessary for the website to function properly
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how visitors interact with our website
You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
How We Use Your Information
Best Choice Driving School uses your personal information for the following purposes:
- To provide driving instruction services at our Ajax and Oshawa locations
- To process course registrations and payments
- To communicate with you about scheduling, course updates, and administrative matters
- To comply with Ministry of Transportation Ontario (MTO) requirements
- To issue certificates of completion
- To maintain student records as required by regulations
- To improve our services and website experience
- To respond to your inquiries and provide customer support
- To send you relevant updates about our services (with your consent)
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to fulfill our contractual obligations to you
- Legitimate Interests: To operate and improve our business and services
- Legal Compliance: To comply with applicable laws and regulations
- Consent: Where you have provided explicit consent for specific purposes
Data Retention
Best Choice Driving School retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- As required to meet our legal and regulatory obligations (typically 3-5 years for driving instruction records)
- For the period necessary to provide you with our services
- To resolve disputes and enforce our agreements
Information Sharing and Disclosure
We may share your personal information with:
- Ministry of Transportation Ontario (MTO): As required for certification and licensing purposes
- Service Providers: Third parties who help us operate our business (e.g., payment processors, website hosting)
- Insurance Companies: With your consent, to facilitate insurance discounts
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure networks and systems
- Limited staff access to personal information
- Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate or incomplete information
- Right to request deletion of your information (subject to legal requirements)
- Right to restrict or object to certain processing activities
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the information provided at the end of this policy.
Children’s Privacy
Our services are intended for individuals who are of legal driving age in Ontario. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If you believe we have collected information from a child under 16 without proper consent, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website with a new “Last Updated” date
- Sending an email notification to users where appropriate
- Displaying a notice on our website
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices at our Ajax or Oshawa locations, please contact us at:
Best Choice Driving School
1-Rossland Road West
Ajax, ON L1Z 1Z2
Email: info@bestchoicedrivingschool.com
Phone: 905-686-2224
We will respond to your inquiry within 30 days.