Privacy Policy

Last Updated: March 19, 2025

At Best Choice Driving School in Durham Region, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services in Ajax, Oshawa, or anywhere throughout Durham Region.

Overview

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our driving school services and tells you about your privacy rights and how the law protects you in Ontario, Canada.

We use your personal data to provide and improve our driving instruction services in Durham Region. By using our services, website, or providing your information at our Ajax or Oshawa locations, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

Full name
Date of birth
Contact information (email address, phone number, mailing address)
Driver’s license information
Emergency contact information
Payment information
Course preferences and scheduling information

Usage Data

We automatically collect certain information when you visit our website, including:

IP address and location data
Browser type and version
Pages visited and time spent
Device information
Referral source

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

Essential Cookies: Necessary for the website to function properly
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors interact with our website

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

How We Use Your Information

Best Choice Driving School uses your personal information for the following purposes:

To provide driving instruction services at our Ajax and Oshawa locations
To process course registrations and payments
To communicate with you about scheduling, course updates, and administrative matters
To comply with Ministry of Transportation Ontario (MTO) requirements
To issue certificates of completion
To maintain student records as required by regulations
To improve our services and website experience
To respond to your inquiries and provide customer support
To send you relevant updates about our services (with your consent)

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to fulfill our contractual obligations to you
Legitimate Interests: To operate and improve our business and services
Legal Compliance: To comply with applicable laws and regulations
Consent: Where you have provided explicit consent for specific purposes

Data Retention

Best Choice Driving School retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

As required to meet our legal and regulatory obligations (typically 3-5 years for driving instruction records)
For the period necessary to provide you with our services
To resolve disputes and enforce our agreements

We may share your personal information with:

Ministry of Transportation Ontario (MTO): As required for certification and licensing purposes
Service Providers: Third parties who help us operate our business (e.g., payment processors, website hosting)
Insurance Companies: With your consent, to facilitate insurance discounts
Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Secure networks and systems
Limited staff access to personal information
Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Right to access your personal information
Right to correct inaccurate or incomplete information
Right to request deletion of your information (subject to legal requirements)
Right to restrict or object to certain processing activities
Right to data portability
Right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

Children’s Privacy

Our services are intended for individuals who are of legal driving age in Ontario. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If you believe we have collected information from a child under 16 without proper consent, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

Posting the updated policy on our website with a new “Last Updated” date
Sending an email notification to users where appropriate
Displaying a notice on our website

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices at our Ajax or Oshawa locations, please contact us at:

Best Choice Driving School
1-Rossland Road West
Ajax, ON L1Z 1Z2
Email: info@bestchoicedrivingschool.com
Phone: 905-686-2224

We will respond to your inquiry within 30 days.